Engagement
SOC Analytics Engagement
Clarity for the signals your security operations centre already collects
A focused engagement that turns raw SOC telemetry into incident-ready views, escalation cues, and reporting your duty managers can trust on the night shift.
Included
- Discovery of current log sources, ticketing fields, and shift handoff habits
- Priority incident classes mapped to visual cues and thresholds
- Analyst-facing views for triage, investigation depth, and post-incident summary
- Weekly and monthly board-ready incident reporting templates
- On-site or remote working sessions with your SOC leads (Hong Kong hours)
- Written runbook excerpts for the views we introduce
Not included
- 24/7 monitoring staffing
- SIEM licence procurement
- Legal forensic testimony
- Ongoing retainers unless separately agreed
How the engagement unfolds
- Scope call and access checklist
- Telemetry and process walkthrough
- Prototype views with your analysts
- Refinement against real tickets
- Handoff workshop and documentation
Pricing basis: Fixed engagement fee from HKD 48,000; larger multi-source scopes quoted after discovery